Hero Chat has a few hard limits that keep replies fast and keep every change in your hands.
Power plan. Hero Chat is part of the Power plan. On Essential the chat button does not appear.
The limits
| Limit | Value | What you see |
|---|---|---|
| Messages | 30 messages per 5 minutes | "Too many chat messages. Please slow down." Wait a few minutes. |
| Message length | 8,000 characters per message | The message does not send. |
| Work per reply | A handful of reads and cards per message | "tool budget exceeded" on the extra step. Split the request into two messages. |
| Thread history | The recent part of a long thread | Older messages stay visible, but Hero stops using them. |
| Pages | Day View, slate workspace, Dashboard, Film Room | The chat button is absent on other pages. |
| Cost | None | Hero Chat uses no credits and adds nothing to your invoice. |
"Build 20 lineups with a QB stack, fill, and export" fits in one message: Hero chains a settings card, a build card, a fill card, and an export card.
What Hero never does
- Hero never applies a change without a card. Every change waits for Confirm.
- Hero never schedules a cloud build. A build from Hero Chat runs in your browser tab. See Schedule a cloud build.
- Hero fills only the contests switched on in Contest Setup. In those contests, a Fill entries card replaces entries another build tab filled, the same as the Fill button.
- Hero never edits your entries on DraftKings or FanDuel. You upload the exported CSV yourself.
- Hero never runs a card you left open. Reload the page with a card waiting and the card is cancelled; send the request again.
- Hero never sends a notification.
- Hero never changes a slate you do not have open. It asks "Which DraftKings slate should I apply this to?" instead.
Reads that depend on the sport
Some reads exist only for some sports and formats. On another slate, Hero answers "not available here" and explains why.
| Read | Where it works |
|---|---|
| StackIQ | Classic NFL, NHL, MLB, CFB |
| Pivots | Classic NBA, WNBA, NFL, NHL, MLB, CFB, CBB |
| Late swap | Classic NFL, NBA, MLB, NHL, CFB, CBB, WNBA, soccer |
| Film Room and contests coaching | Once Film Room has results, from a tracked contest or an imported history |
Tips
- Send fewer, fuller messages. A chip click counts as a message.
- Start a new thread for a new slate. A long thread pushes old context out of Hero's view.
- Confirm or cancel every card before you close the panel.
Troubleshooting
"AI features require the Power plan." : the subscription is not active, or it is paused. Resume or upgrade under Settings. See Manage your subscription.
"Hero Chat is not enabled." : Hero Chat is not switched on for your account. See Contact support.
"Hero ran into an error" : the reply stopped. Send the message again.
Related
Was this article helpful?