Create a DFS Hero account and choose your plan

A DFS Hero account takes three steps: the account form, a phone check, and a plan. New accounts can start Power on the monthly plan for $1 for 5 days, once per person.

Before you start

Have a mobile phone with a US or Canadian number. DFS Hero texts a 6-digit code to it. Landline and VOIP numbers are not accepted.
Have a credit or debit card. Prepaid and gift cards are not accepted.
Decide on a plan. See Plans: Essential and Power.

Click Get Full Access for $1 on the pricing page, or go to the sign-up page.
Enter your Full Name.
Enter a Username: 3 to 30 characters of letters, numbers, underscores, dots, and hyphens, stored in lowercase.
Enter your Email. A red This email is already in use means an account already holds it. Sign in instead.
Enter a Password of 8 or more characters with at least two of: a number, an uppercase letter, a lowercase letter.
Click Create Account. The button stays disabled until every field passes. Clicking it accepts the Terms of Service and the Privacy Policy linked under the form.

DFS Hero signs you in at once and sends an email titled Verify your email. Click Verify email in it within 1 hour. You can use every part of the product before you click it, and there is no button to send it again.

Verify your phone

Enter your Mobile phone number.
Click Send verification code.
Type the 6 digits from the text message.
If no text arrives, wait for the Resend code in 60s countdown to end, then click Didn't receive a code? Resend.

DFS Hero allows 3 sends per 5 minutes per phone and 5 code checks per 5 minutes. A number already tied to another account is refused with This phone number is already in use.

Choose your plan

Pick a billing period: Weekly, Monthly, or 6 Months. Six-month plans cost 20% less than paying monthly.
Pick Power (10,000 lineups per build, Playbooks, Hero IQ) or Essential (500 lineups per build, the full build and sim engine). Compare full plans opens the pricing page in a new tab.
For the trial, stay on the Monthly tab and the Power row. The $1 for 5 days chip appears there only while the trial is available to you.
Enter a promo code under Promo code (optional) and click Apply if you have one.
Enter your card under Payment details.
Read the line under the button. It states what you pay today and what the plan renews at.
Click Start $1 Trial or Subscribe Now.

DFS Hero then sends you to the Day View. See Day View.

The $1 for 5 days trial

You get every Power feature for 5 days for $1, then the plan renews at the monthly price.
Each person gets it once. An account that used it before sees Subscribe Now instead of the trial.
Cancelling during the trial ends access at once. A trial cannot be paused.
To keep Power after the trial, do nothing. To switch to Essential, change the plan from Settings. See Manage your subscription.

Go to the sign-in page.
Enter your Email and Password.
Click Sign In. DFS Hero opens the page you were headed to, or the Day View.

A session lasts 30 days on a device.

With two-factor authentication on, the sign-in continues on the Verify it's you screen. Type the 6-digit code from your authenticator app. If the app is not at hand, click Use a backup code instead and enter one of the 10 backup codes you saved when you enrolled. Each backup code works once. After 10 minutes the screen reads This sign-in challenge has expired. Sign in again to get a new one. See Security.

Discord

Discord is not a way to sign up or sign in. After you have an account, connect it from Settings, then Security, with Connect Discord. The connection unlocks community features and shows your server roles on the Dashboard. See Security.

Reset your password

On the sign-in page click Forgot password?.
Enter your Email and click Send Reset Link. The confirmation is the same for an unknown email.
Open the email titled Reset Your DFS Hero Password and click Reset password within 30 minutes.
Enter New Password and Confirm Password, both 8 characters or more, and click Reset Password.
Click Sign In.

A reset signs you out on every other device and sends an email titled Your DFS Hero password was changed. If you did not request the change, reset the password again and contact support. DFS Hero allows 3 reset requests per hour per email.

How it works

The plan on your subscription decides your access. Power on an active or trial subscription unlocks the Power features. Every other plan is Essential. A paused subscription keeps its lineup cap and loses the Power features until the pause date you picked (1 month at most) or an earlier Resume; billing resumes on its own on that date.
An account without an active subscription can open only Settings. Every other page sends you to the Subscription page, where you can subscribe again.
If you leave the sign-up before the phone or plan step, sign in again and DFS Hero returns you to that step.
A prepaid card, or a card already used on another DFS Hero account, is refused at the plan step.

Tips

Pick a username you are happy to keep. It shows on shared images and on the Dashboard.
Save the two-factor backup codes when you enroll. They are the only way in without the authenticator app.
Keep the sign-in email as your contact email. Payment receipts, failed-payment notices, and password emails go there.

Troubleshooting

"This username is already taken" or "This email address is already in use." : another account holds it. Pick another username, or sign in with that email.

"Temporary or disposable email addresses are not allowed." : the email domain is a throwaway service. Use a normal mailbox.

"Must be at least 8 characters" / "Add numbers, uppercase, or lowercase letters" : the password does not meet the rule under the Password field.

"Landline numbers cannot receive SMS. Please use a mobile phone number." / "VOIP numbers are not allowed for verification. Please use a mobile phone number." / "Virtual phone numbers (Google Voice, TextNow, etc.) are not allowed. Please use a mobile phone number." : the number type is refused. Use a mobile line.

"Please enter a valid US or Canadian phone number." : the number is outside the two supported countries.

"Too many verification attempts. Please wait a few minutes." : you hit the send or check limit. Wait, then try again.

"Invalid verification code" : the 6 digits do not match. Check the latest text message; a resend makes the older code invalid.

"Payment validation failed" : the card was refused by the sign-up check. Use a different, non-prepaid card.

"Invalid promo code" : the code is unknown or expired. Remove it or try another.

"Sign in failed" : the email or password is wrong. Use Forgot password? if you are unsure.

"Too many requests. Please try again later." : the page hit a rate limit. Wait a minute.

"DFS Hero is in private testing right now. We'll email you the moment your account is enabled." : your account exists but is not yet enabled. Wait for the email.

"This reset link is invalid or has expired." : the reset link is older than 30 minutes or was already used. Click Request New Reset Link.

"That code is incorrect. Check your authenticator app and try again." / "That backup code is invalid, or it has already been used. Each code only works once." : the two-factor code failed. Open the authenticator app again, or use an unused backup code.

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